About Us
Welcome to Prime Finds.
At Prime Finds, we believe pets are an important part of the family. Our goal is to make it easier for pet owners across Australia to find practical, comfortable, and enjoyable products for their pets.
We are an Australia-based online pet store located in South Lake, Western Australia. We carefully select pet products for everyday needs, including pet accessories, toys, grooming essentials, comfort products, and other useful items for pets and their owners.
Our focus is on providing a simple and reliable online shopping experience. We aim to provide clear product information, transparent pricing, convenient payment options, and straightforward shipping and return information so customers can shop with confidence.
What We Offer
At Prime Finds, our product selection may include:
- Pet toys and accessories
- Pet comfort products
- Grooming essentials
- Everyday pet supplies
- Practical products for pet owners
We regularly review our product range and may add new products based on customer needs and availability.
Our Commitment to Customers
We believe good customer service starts with clear communication and reliable support. We provide information about our products, shipping, returns, refunds, and payment methods to help customers make informed purchasing decisions.
If you have a question about an order, product, shipping, return, or refund, our customer support team is available to assist you.
Our Business Information
Business Name: Prime Finds.
Business Address: 100 Bolderwood Dr, South Lake WA 6164, Australia
Email: support@shopprimefinds.store
Phone: +61 0401086972
Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (AWST)
Saturday: 9:00 AM – 1:00 PM (AWST)
Sunday: Closed
Customer Support Response Time: Within 1–2 business days.
Thank you for visiting Prime Finds. We appreciate the opportunity to serve pet owners and provide products that can make everyday life with pets a little easier and more enjoyable.